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Wells Fargo customers find accounts drained by mistaken double charges

Some Wells Fargo customers found their bank accounts drained to zero Wednesday when some sort of glitch caused their online bill payments to be processed twice.

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Numerous customers -- so many that Wells Fargo’s customer service phone lines were jammed Wednesday night -- were discovering that recent payments they had made using the bank’s online Bill Pay system had been deducted twice from their checking accounts.

In some cases, that sent customers’ balances to zero -- or below zero -- and triggered the possibility of overdraft protection fees. Some customers received email notices telling them that they now had no money in their checking accounts.

Customers who waited out the hour-plus wait to reach a customer service representative Wednesday night were being told that their accounts would be fixed overnight. By Thursday morning, some customers did report seeing their accounts restored to normal.

“We are aware of the online Bill Pay situation which was caused by an internal processing error,” Wells Fargo communications manager Hilary O’Byrne said in a statement late Wednesday. “We are currently working to correct it, and there is no action required for impacted customers at this time. Any fees or charges that may have been incurred as a result of this error will be taken care of. We apologize for any inconvenience.”

O’Byrne declined to say how many customers were affected or to describe how the double charges occurred.

In the meantime, customers took to social media to share their shock and frustration over not being able to access the money that should have been in their checking accounts.

Suspect sought after stealing SUV, abandoning children on freezing roads

Authorities in Clayton County, Georgia, are searching for the person they say stole an SUV with two children inside from a gas station Wednesday before abandoning them in below-freezing temperatures on major roadways.

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One-month-old Ava Wilmer and 4-year-old Arya Davenport were found miles apart after mother Precious Wilmer’s 2009 Chevy Equinox was stolen about 5 p.m. from a QuikTrip on Riverdale Road, Clayton County police Sgt. Ashanti Marbury said. 

Precious Wilmer left the girls in the car with the engine running near a gas pump while she went inside the convenience store, Marbury said. 

She came out of the store and saw her car being driven away with her children in the back seat. 

Shortly into the search, Georgia State University police Chief Josephy Spillane found Arya walking down the shoulder of a roadway near I-285 and Riverdale Road, Clayton County polcie said. 

After roughly two hours, baby Ava was found in the middle of South Fulton Parkway still strapped in her car seat. 

Marbury said WSB-TV photojournalist Brian Ferguson led police to her after he saw an objecting sitting in the road on his way to cover the scene. 

The girls appeared to be OK, but were taken to Southern Regional Medical Center as a precaution. Metro Atlanta temperatures were in the 20s, but with winds reaching 20 mph, it felt like they were in the single digits, WSB-TV reported

Atlanta police later located Precious Wilmer’s stolen SUV on Metropolitan Parkway. 

No description of the suspect has been released. 

Dog found covered in icicles, sores, needs forever home

A firefighter was driving home from work when he saw a dog in the middle of the road. While many drivers honked their horns and continued past the dog, the firefighter, Justin Luttrell, stopped. 

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“She was freezing, shaking and terrified -- it was written all over her face with her tail tucked between her legs,” Lutrell said in a Facebook post Wednesday. “Before I left work I checked the weather. It was -1 with wind chill. I pulled over to try and pick her up.”

Lutrell said the dog was nearly hit by cars. He used cooked chicken and lunch meat to get her close and he finally caught up to the dog a fourth of a mile down the road.

“She had icicles hanging off of her with multiple sores on her body and looked anorexic,” Lutrell said in the post. “Not knowing if she’d bite me or if she had rabies, etc., I picked her up and put her in the back seat of my truck.”

Lutrell said he drove to an Animal Emergency Center in Memphis, where he was told the dog was heartworm negative, didn’t appear spayed and did not have a microchip.

Lutrell made the public post in hopes of getting the dog adopted.

“She is extremely sweet and will be needing a home,” he wrote. “Please share this to find this sweetheart a good loving home and keep her off the streets.”

Police: Man with ‘ornate umbrella’ thought to be rifle causes hospital lockdown

A hospital in Washington state was locked down Wednesday morning after police say a doctor saw a man with what was believed to be a rifle inside the facility. The image was caught on a surveillance camera.

Kirkland, Washington, police Officer Cody Mann said officers searched the EvergreenHealth Medical Center room by room. The hospital released a surveillance image of the man on social media.

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After the man saw an image of himself on social media, he contacted authorities, Kirkland police spokeswoman Tiffany Trombley said.

“The person we were looking for observed himself on social media and he was able to contact us and let us know  that ‘I am the person you are looking for. The item that you guys think is a rifle is actually an ornate umbrella,” Trombley said.

The report initially came in as a suspicious person that may have had a rifle, but police were unsure if it was actually a rifle that was seen until the surveillance image was available.

Those inside the hospital sheltered in place until the word was given that there was no threat. The lockdown was lifted by 10:10 a.m. local time, the hospital said.

Police work more than 80 accidents in Athens

Then Athens-Clarke County Police Department tweeted the following regarding traffic accidents on Wednesday’s snow day in Athens.

The department also tweeted out pictures of accidents and road closures throughout the day, warning people to stay off the roads.

Natalie Dale, the spokesperson for the Georgia Department of Transportation says that maintenance crews are out on Wednesday night plowing major roads and adding a new brine mixture. Dale says to expect a refreeze overnight and stay off the roads if you can. 

Dale Earnhardt Jr. crashes into tree after helping car stuck in snow

It could be said that former NASCAR driver Dale Earnhardt Jr. has some of the best driving skills ever, having made a living out of going more than 200 miles an hour on some of our country’s toughest racetracks.

Yet, with snow involved, Earnhardt got into some trouble while trying to help other people stuck in the weather.

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“(North Carolina) stay off the roads today/tonight. Five minutes after helping these folks I center punched a pine tree,” Dale shared on his Twitter page on Wednesday shortly after stopping to help some stranded travelers on the road. “All good. Probably just needs a new alignment,” he added.

Fans were were thankful Earnhardt was OK, but the tweet didn’t come without some NASCAR jokes. 

“Jr. did you attempt to turn right? Gets ya every time,” one Twitter user said.

Earnhardt’s accident comes a day after the former NASCAR driver, voted the sport’s most popular driver for 15 consecutive years, announced the day before that he would be covering the Winter Olympics and the Super Bowl in the coming weeks as part of his new deal as a contributor to NBC Sports.

Unfortunately, Dale Jr. was not the only driver to find himself in harm’s way thanks to the snow, as NASCAR driver Daniel Suarez found himself stuck in the snow on the side of the road in his sports car Wednesday.

Michael Waltrip decided to drive in snowy conditions in North Carolina, and appeared to do so safely in his Ford and later in his Toyota Tundra.

Driver Kevin Harvick thought better of it, making the decision to stay in and enjoy the snow off the main roads.

Ann Curry speaks out about Matt Lauer sexual harassment allegations in new interview

Ann Curry has remained tight-lipped since the news broke of Matt Lauer’s alleged sexual misconduct, but she spoke about the scandal on “CBS This Morning.”

The 61-year-old journalist and producer appeared on the program Wednesday to discuss her new PBS docuseries “We’ll Meet Again” and she was asked to speak on the scandal surrounding her disgraced former co-anchor. Curry admitted that she was “not surprised” by the scandal.

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“Do you believe that Matt Lauer abused his power?” asked Norah O’Donnell.

“You know, I’m trying to do no harm in these conversations. I can tell you that I am not surprised by the allegations,” Curry responded. When asked to explain further, Curry struggled to articulate her response.

“That means that … see, now, I’m walking down that road. I’m trying not to hurt people, and I know what it’s like to be publicly humiliated. I never did anything wrong to be publicly humiliated, and I don’t want to cause that kind of pain to somebody else,” Curry said. “But I can say that, because you’re asking me a very direct question, I can say that I would be surprised if many women did not understand that there was a climate of verbal harassment that existed. I think it would be surprising if someone said that they didn’t see that.”

She continued, “It was verbal sexual harassment,” before being cut off.

When Curry left NBC’s “Today” in June 2012, it was widely speculated that Lauer was the catalyst for her exit. A fan favorite, it came as a surprise to audiences when Curry broke the news of her exit amid tears, as she was considered one of the top stars at NBC and could have been poised to take over a bigger role on the show. The unexpected departure is likely the public humiliation she was referring to.

Related: Matt Lauer fired over allegations of inappropriate workplace behavior

The Emmy award winner also spoke with People as part of her press tour for her upcoming show. She discussed the aftermath of being pushed off “Today.”

“It hurt like hell,” she told the publication. “It hurt so much, but I learned a lot about myself. I can say I’ve done nothing wrong. I’ve been honest and true. I’ve tried to stay pure. I’ve tried to not respond in a knee-jerk manner, and I’ve stayed very close to who I am. So it hurt, but I’m also proud of myself.”

“CBS This Morning” dealt with its own scandal when co-anchor Charlie Rose was fired in November for allegedly making “unwanted sexual advances” towards several women, including, “lewd phone calls, walking around naked in their presence or groping their breasts, buttocks or genital areas.”

Related: Charlie Rose fired from CBS amid sexual harassment allegations; PBS cuts ties with newsman

Anchors Gayle King and Norah O’Donnell denounced their former co-anchor over the accusations.

“It takes a lot of courage for these women to come forward, and I think that they should continue to do so,” O’Donnell said on the broadcast following the news. “This is a moment that demands a frank and honest assessment about where we stand and more generally the safety of women. Let me be very clear: There is no excuse for this alleged behavior. It is systematic and pervasive, and I’ve been doing a lot of listening, and I’m going to continue to do that.”

Woman accused of killing father, encasing body in concrete for weeks

In William Mussack’s final text conversation with his son on Dec. 7, the Colorado man relayed a chilling fear: he believed his daughter may have poisoned his food. 

“William described the feeling of being drugged and falling asleep in a recliner chair for 15 hours,” an arrest affidavit obtained by KDVR in Denver read. “He recalled taking a bite from a hamburger, and the hamburger was still on the end table with one bite taken out of it when he awoke.”

Mussack, 69, told his son, Brian Mussack, that his daughter, Dayna Michele Jennings, gave him the hamburger. The day after that discussion, William Mussack vanished. 

Five weeks later, Mussack’s body was found encased in concrete in the crawl space of his Federal Heights home. Jennings, 44, is charged with first-degree murder with extreme indifference and is being held without bond in the Adams County Jail.

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The investigation into Mussack’s disappearance began on Dec. 28, when his brother, Robert Mussack, called the Federal Heights Police Department to request that officers do a welfare check on his brother, whom he had not heard from in several weeks, the affidavit read. It ended in investigators’ grisly discovery on Jan. 10.

Jennings, who was being questioned at the Police Department while a search warrant was executed at her father’s house, admitted to detectives that she poured concrete in the crawl space of the home. Her admissions and cooperation would soon end, however. 

“When Dayna was confronted with the information that investigators on scene were breaking up the concrete in the crawl space, she stated that she wished to speak with a lawyer,” the affidavit read. “At this time, the interview was ended.”

Robert Mussack and other family members and friends told detectives that it was not like William Mussack to go days or weeks without speaking to his loved ones. The last time any of them heard from him was Dec. 8, the day after he told his son about the suspicious hamburger. 

When an officer went to Mussack’s home to check on him on Dec. 28, Jennings told them her father no longer lived there and that she, too, had not seen him in several weeks.

Nothing at the home seemed amiss, so the officer left.

The following day, an officer once again went to the home after speaking to both Robert and Brian Mussack. Brian Mussack told investigators that, prior to that final Dec. 7 text conversation, he ordinarily heard from his father daily.

The concerned son told police officers he believed his sister knew where their father was, but was not telling anyone, according to the affidavit. Family members and William Mussack’s girlfriend all told investigators that the lack of communication was out of character for him, and that he always kept his cellphone with him.

Jennings claimed her father had forgotten his cellphone at the house before leaving on a mountain trip with his girlfriend. The girlfriend told police officers, however, that she last heard from Mussack on Dec. 8, when he agreed to go to a Christmas party with her the following day. 

Despite telling her to RSVP for him, he failed to show up at the party and she was never able to reach him again, the court document read. 

When the officer went inside Mussack’s house on the second visit, on Dec. 29, he noticed a bad smell he described as the smell of “sewage and something rotting,” the affidavit said. When Jennings allowed him to look around, the officer noticed that Mussack’s bed, located in the basement, was covered in women’s clothing and looked as though it hadn’t been used in weeks.

The officer paid a third visit to the home on Dec. 30, at which time Jennings refused to allow him inside. 

Family members received text messages from Mussack’s phone after police began searching for him, but investigators trying to locate the phone through the missing man’s cell service said the phone “pinged” from the area of his home -- even after his daughter claimed he’d stopped by, picked up the phone and some money and left again. 

Brian Mussack also told police officers that his sister sent him text messages claiming that that their father had been abusive toward her and that he couldn’t afford to make his house payment. Family and friends said Mussack was a mild-mannered man who was very frugal and had plenty of money set aside for his retirement.

Despite Jennings’ claims that her father no longer lived there, the house remained in William Mussack’s name, the affidavit said. Three vehicles registered to Mussack were in the driveway.

When a concerned friend texted Jennings on Jan. 5 asking about her father, Jennings responded that her father was in Arizona, “enjoying the sun,” the document said. Mussack’s family said he did not know anyone in Arizona. 

Further investigation showed that someone had been using Mussack’s bank account after he disappeared. Several items were purchased for Jennings from Amazon and a $500 check written to her was cashed on Dec. 29. 

A Wells Fargo branch manager told police that the signature on the check did not match Mussack’s signature, which the bank had on file. 

Jennings’ first husband, Joel Jennings, told police that his ex-wife “adored” her father, but that he believed she might have killed Mussack because it was not like his former father-in-law to disappear and not contact his family, the affidavit read. He described Dayna Jennings as “impulsive and irrational at times” and said her relationships with family members and friends were “intense and unstable.”

Joel Jennings also said that, during a visit to the house on Dec. 31, he saw flooring and carpet that his ex-wife had apparently pulled up and disposed of. Investigators learned that she ordered multiple dumpsters that were delivered to the home and parked out front for several days in December.  

Jennings told investigators that his ex-wife’s massage business, her sole source of income, folded in November. On her business website, The Good Massage, Dayna Jennings wrote on Dec. 1 that she was taking personal leave for a few months “to tend to family and personal needs.”

Joel Jennings told detectives that Dayna Jennings’ second husband, Chris Newton, also moved out of the Mussack home, where they were living together, in November.  Newton reportedly remarried Dec. 9, the day after Mussack was last heard from, the affidavit said

5 Winter Health Myths

5 Winter Health Myths

Ellen Pompeo returning to ‘Grey’s Anatomy’ for two more seasons, earning $20 million

Meredith Grey is here to stay at Grey Sloan Memorial Hospital — for at least two more seasons.

Deadline reported that the star of “Grey’s Anatomy,” Ellen Pompeo, has signed on to continue her role for another two years. She’ll also be permanently adding the title of “producer” to her credits on the series, while also being bumped to executive producer on the forthcoming firefighter spinoff series.

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In addition to growing her resume, Pompeo stands to rake in $575,000 per episode, which comes to $20 million a year, making her the highest-paid actress on a primetime TV drama. The show already holds the title of ABC’s highest-rated series.

Pompeo’s pay wasn’t a given, however. Like many women, she had to fight to be paid adequately, particularly compared to her male counterparts.

In an interview with The Hollywood Reporter published Wednesday, the actress said she’s now comfortable asking to be paid what she’s worth.

“I’m 48 now, so I’ve finally gotten to the place where I’m OK asking for what I deserve, which is something that comes only with age,” Pompeo said.

“For me, Patrick (Dempsey) leaving the show (in 2015) was a defining moment, deal-wise. They could always use him as leverage against me: ‘We don’t need you; we have Patrick,’ which they did for years. I don’t know if they also did that to him, because he and I never discussed our deals. There were many times where I reached out about joining together to negotiate, but he was never interested in that. At one point, I asked for $5,000 more than him just on principle, because the show is ‘Grey’s Anatomy’ and I'm Meredith Grey. They wouldn’t give it to me. And I could have walked away, so why didn’t I? It’s my show; I’m the No. 1. I’m sure I felt what a lot of these other actresses feel: ‘Why should I walk away from a great part because of a guy?’You feel conflicted but then you figure, ‘I’m not going to let a guy drive me out of my own house.’”

Pompeo said that once series creator Shonda Rhimes became more successful and had more control, it brushed off on her and allowed her to have more say in her own career.

“ (Shonda) got to a place where she was so empowered that she was generous with her power. Now, what did that look like? It looked like her letting me be the highest-paid woman on television, letting me be a producer on this show, letting me be a co-executive producer on the spinoff and signing off on the deal that the studio gave me, which is unprecedented.”

While Pompeo is excited to keep the show going, she makes no promises about when it will eventually end.

“I’ve been saying since season one, ‘We have two more years.’ This show, it’s taking on a life of its own, and who knows? We take it season by season,really,” she told Deadline.

Pompeo added, “You never think TV shows are going to go this long. Of course not, never, and especially me, I don’t ever assume things like that. I assume tomorrow everyone’s going to hate us. You got to try. You got to stay humble.”

“I’m extremely proud of the show and everyone that has worked on it in the past, everybody who’s here now,” she said, sharing that she’ll definitely let her children — Stella, 8; Sienna, 3; and Eli, 1, with husband Chris Ivery — watch when they’re old enough.

“It’s the beginning of a movement, and it’s so special to me for so many reasons. So I certainly hope they watch every episode twice,”  Pompeo said.

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